Office Chair Casters and Wheels: The Complete Buying Guide


As you shop for the perfect office chair, you are probably busy deciding between what type of leather to get or whether you should jump on the ergonomic chair bandwagon. Chances are that you haven’t given much thought to the less glamorous parts of office chairs, such as the casters. After all, how many different casters could there possibly be? The answer: plenty. With that in mind, we have compiled all the information you need to know about office chair casters into one convenient reference guide.


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Full Disclaimer: We are an office furniture dealer and sell some of the products we review. To learn more about the products we sell, our review process and why you can trust us, please visit: Why we’re different. Who is BTOD.com and The Breakroom Blog?


Complete Guide To Office Chair Casters


What Are Office Chairs Casters Video



Essentially, a caster is a wheeled device that is mounted to the bottom of each chair leg and allows the chair to easily move and roll. The basic components of any caster include the mount, stem and wheel. There may be additional parts depending on the type of caster and its intended use.

The design and construction of casters will vary according to these main factors:

  • How the chair will be used
  • The chair’s weight capacity
  • What type of flooring the chair will be rolling across

These different considerations will dictate which caster size, material and tread are best suited for you and your needs.

Smaller wheels experience more stress during use and tend to be more difficult to roll. Larger wheels are better for frequent use and traveling over high pile carpet. Cheaply made casters don’t work to evenly distribute weight as effectively, which means that they experience wear and tend to fail. Finally, the wrong tread can actually cause damage to your floors.

Plate Mount Casters

A plate that is bolted to the bottom of the chair leg and holds the caster in place. These are more commonly found on file cabinets and other types of office furniture.

Office Chair Caster WheelOffice Caster/Wheel

The actual wheel of the caster can be made of elastomers, nylon, steel and other materials. In some cases, the wheel is actually a ball that can roll in any direction. Office chairs typically feature a type of plastic or rubber material while more industrial, heavy-duty casters tend towards metal materials.

Office Chair Caster Grip Ring Stem

Office Caster Stem

Oftentimes, a stem, instead of a mounting plate, are used to attach the wheel to the leg. The stem is inserted into the chair leg and into a housing that helps keep it securely in place.

Office Chair Caster Bushing

Office Caster Bushing

This component helps the caster to smoothly operate and provide an easy gliding motion. Caster maintenance can include regularly cleaning and greasing these bearings.

Office Chair Caster Hood

Office Caster Hood

Some casters feature a hood that acts as a fender to hide all the dirt and debris that the casters collect as it rolls. While it is a handy addition, it doesn’t actually contribute to the function of the caster.

Office Chair Caster Grip Ring Stem

Office Caster Grip Ring

This type of caster features a stem with a groove at the top that is covered with a split steel ring, otherwise known as the grip ring. When the stem and the ring are inserted in the leg socket, the ring exerts tension outward on the rubber housing, securing the stem in place.

Office Chair Caster Grip Neck Stem

Office Caster Grip Neck

A grip neck stem features a wide base with a narrower head. When the stem is installed, the socket expands enough to let the head through and create a tight grip on the wider section of the stem. This effectively locks the stem in place.

Office Chair Casters Threaded Stem

Office Caster Threaded Stem

A threaded stem is essentially a screw that can be threaded into the socket and may be reinforced with nuts and washers.

Office Chair Casters Stem Measurement

When you are ordering replacement casters, it is important to take accurate measurements to ensure that you get the right product the first time and don’t have to pay any return or handling fees. When it comes to measuring a grip ring stem, you will want to find the diameter of the head of the stem and the base.

Office Chair Casters Stem Measurement Drill Bit

A simple ruler can be placed on the top of the step to find the diameter. Most grip ring stem heads come with a diameter of 5/16” although people have a tendency to misread the ruler and order a 3/8” model. To double-check your measurements, you can compare the diameter to different size drill bits or try fitting a 5/16” wrench around the stem head. The stem base will typically measure either 7/16” or 3/8”.

Office Chair Caster Sizes

Most office chairs tend to come standard with 2” to 2.5” wheels. While this is certainly an adequate size, there are some advantages to going with larger wheels and opting for at least a 3” wheel. As you might imagine, larger wheels create less resistance when rolling and are able to more easily overcome obstacles, including high-pile carpet. Larger casters offer more durability and versatility, which means that you won’t have to worry about having to replace your casters.

Twin or dual-wheel casters are perhaps the most common caster used in office chairs. The dual caster design creates a wider surface that more effectively distributes weight, which works to prolong the life of the casters and prevent any damage to your floors. Twin casters are also unique because they can both roll and swivel, making it easy to quickly change directions while also enjoying better overall stability.

Single wheel casters, tend to be stronger than twin wheel casters simply because they have a more solid construction with fewer moving parts that can fail. For these reasons, they are typically used in more industrial applications while twin wheel options are optimal for use in office furniture.

Carpet Casters (standard)

Most office furniture is outfitted with carpet casters which can easily operate directly on the carpet. These casters are typically made or some sort of plastic and feature a hood.

Hard Surface Casters (safe on hardwood)

There are also many options that are recommended for either both carpet and hardwood floors or only hardwood floors. These models are constructed using materials that can be safely rolled across hardwood floors without causing any damage.

Reverse Locking Casters

Locking casters provide additional safety and functionality. These models will actually lock in place when weight is applied to the chair. Once the weight is removed, the chair can be easily rolled and moved around the room.

Top Plate

While the vast majority of office chairs rely on a stem system to attach casters to the chair, other heavy-duty casters are installed using a top plate mount. Essentially, the wheel is held in place with a yoke and axel and screwed to the bottom of a chair or cart through the top plate mount.

Floor Glides

Office Chair Glide

While casters are used to make sure that a chair can easily be moved, floor glides (contrary to what the name implies) work to keep chairs in place. Glides typically features a similar stem installation system. The big difference is that they consist of a metal bottom that stabilizes the chair and makes sure that is doesn’t easily slide out of place. Often times, floor glides can also be height adjusted to help deal with uneven surfaces.

While the world of casters is just as varied as the many jobs they help people execute, this guide covers many of the most popular and commonly used casters.

For additional questions about office seating, please visit btod.com or contact a sales rep at 866-733-0698 option 1.

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